Development of e-SPM to Enhance Performance of Educational Service and Public Transparency in IAIN Syekh Nurjati Cirebon
Keywords:
System Development, Waterfall Model, Minimum Services StandardsAbstract
In an effort to realize the objectives of IAIN Syekh Nurjati Cirebon, there is a need for a reference in the form of minimum service standards (SPM) that encompass general criteria in the implementation of education. These SPM aim to enhance the performance of educational services, promote public transparency and accountability. In line with the BLU legal mandate, government educational institutions are required to be efficient and effective in providing services, with a focus on the professionalism of human resources. The formulation of SPM at IAIN Syekh Nurjati Cirebon considers principles of simplicity, concreteness, measurability, openness, affordability, and accountability. The SPM covers services related to education, research, community service, administration, digital transformation, halal center, and business development. The development of the e-SPM have to improved performance in the management of SPM documents in IAIN Syekh Nurjati Cirebon.
Keywords: System Development; Waterfall Model; Minimum Services Standards.
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References
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